{"id":84,"date":"2026-01-14T09:04:12","date_gmt":"2026-01-14T09:04:12","guid":{"rendered":"https:\/\/curiosax.com\/refund-policy\/"},"modified":"2026-01-22T17:29:45","modified_gmt":"2026-01-22T17:29:45","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/curiosax.com\/ro\/refund-policy\/","title":{"rendered":"Politica de rambursare"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"84\" class=\"elementor elementor-84\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e142b7d e-flex e-con-boxed e-con e-parent\" data-id=\"4e142b7d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b739933 elementor-widget elementor-widget-heading\" data-id=\"5b739933\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politica de rambursare<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28070d91 e-flex e-con-boxed e-con e-parent\" data-id=\"28070d91\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38677a25 elementor-widget elementor-widget-text-editor\" data-id=\"38677a25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Politica noastr\u0103 de rambursare \u0219i returnare dureaz\u0103 14 zile. Dac\u0103 au trecut 14 zile de la achizi\u021bia dvs., nu v\u0103 putem oferi o rambursare sau un schimb complet.<\/p><p>Pentru a fi eligibil pentru o returnare, articolul trebuie s\u0103 fie neutilizat \u0219i \u00een aceea\u0219i stare \u00een care l-a\u021bi primit. De asemenea, trebuie s\u0103 fie \u00een ambalajul original.<\/p><p>Mai multe tipuri de bunuri sunt exceptate de la returnare. Bunurile perisabile, cum ar fi alimentele, florile, ziarele sau revistele nu pot fi returnate. \u00cen plus, nu accept\u0103m produse intime sau sanitare, materiale periculoase sau lichide sau gaze inflamabile.<\/p><p>Articole suplimentare care nu pot fi returnate:<\/p><ul><li>Carduri cadou<\/li><li>Produse software care pot fi desc\u0103rcate<\/li><li>Unele articole de s\u0103n\u0103tate \u0219i de \u00eengrijire personal\u0103<\/li><\/ul><div>\u00a0<\/div><div><p>Pentru a finaliza returnarea, avem nevoie de o chitan\u021b\u0103 sau de o dovad\u0103 a achizi\u021biei.<\/p><\/div><p>V\u0103 rug\u0103m s\u0103 nu trimite\u021bi achizi\u021bia \u00eenapoi la produc\u0103tor.<\/p><p>Exist\u0103 unele situa\u021bii \u00een care se acord\u0103 doar ramburs\u0103ri par\u021biale:<\/p><ul><li>Carte cu semne evidente de utilizare<\/li><li>CD-uri, DVD-uri, casete VHS, software, jocuri video, casete sau discuri de vinil care au fost deschise<\/li><\/ul><div>\u00a0<\/div><p>Orice articol care nu este \u00een starea sa original\u0103, este deteriorat sau \u00eei lipsesc piese din motive care nu se datoreaz\u0103 erorii noastre.<br \/>Orice articol returnat dup\u0103 mai mult de 30 de zile de la livrare<\/p><h5><b>Rambursare<\/b><\/h5><p>Dup\u0103 ce returul dvs. este primit \u0219i inspectat, v\u0103 vom trimite un e-mail pentru a v\u0103 anun\u021ba c\u0103 am primit articolul returnat. De asemenea, v\u0103 vom notifica c\u00e2nd rambursarea dvs. este aprobat\u0103 sau respins\u0103.<\/p><p>Dac\u0103 sunte\u021bi aprobat, rambursarea dvs. va fi procesat\u0103, iar un credit va fi aplicat automat pe cardul dvs. de credit sau pe metoda de plat\u0103 ini\u021bial\u0103, \u00eentr-un anumit num\u0103r de zile.<\/p><h5><b>Ramburs\u0103ri \u00eent\u00e2rziate sau lips\u0103<\/b><\/h5><p>Dac\u0103 \u00eenc\u0103 nu a\u021bi primit o rambursare, v\u0103 rug\u0103m s\u0103 v\u0103 verifica\u021bi din nou contul bancar.<\/p><p>Apoi contacta\u021bi compania de carduri de credit, poate dura ceva timp p\u00e2n\u0103 c\u00e2nd rambursarea va fi postat\u0103 oficial.<\/p><p>Apoi contacta\u021bi banca dumneavoastr\u0103. Adesea, exist\u0103 o perioad\u0103 de procesare \u00eenainte ca o rambursare s\u0103 fie postat\u0103.<\/p><p>Dac\u0103 a\u021bi f\u0103cut toate acestea \u0219i \u00eenc\u0103 nu a\u021bi primit rambursarea, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi la\u00a0<b>refund@curiosax.com<\/b><\/p><h5><b>Articole scoase la v\u00e2nzare<\/b><\/h5><p>Numai articolele la pre\u021b normal pot fi rambursate. Aceste articole nu pot fi rambursate.<\/p><h5><b>Schimburi<\/b><\/h5><p>\u00cenlocuim articolele numai dac\u0103 acestea sunt defecte sau deteriorate.<\/p><p>\u00a0<\/p><p>CHILIS LAB SL - Calle de Parcerisa, 13, 08014 Barcelona Spania<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66d3cfc e-con-full e-flex e-con e-parent\" data-id=\"66d3cfc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-e0acd33 e-con-full e-flex e-con e-child\" data-id=\"e0acd33\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9bdb2ce e-con-full e-flex e-con e-child\" data-id=\"9bdb2ce\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-4efe564 e-con-full e-flex e-con e-child\" data-id=\"4efe564\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ab5c500 e-flex e-con-boxed e-con e-child\" data-id=\"ab5c500\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7054a43 e-flex e-con-boxed e-con e-child\" data-id=\"7054a43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-444e5b0 elementor-widget elementor-widget-image\" data-id=\"444e5b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"700\" height=\"150\" src=\"https:\/\/curiosax.com\/wp-content\/uploads\/2026\/01\/Loghi-Siti.png\" class=\"attachment-full size-full wp-image-150\" alt=\"\" srcset=\"https:\/\/curiosax.com\/wp-content\/uploads\/2026\/01\/Loghi-Siti.png 700w, https:\/\/curiosax.com\/wp-content\/uploads\/2026\/01\/Loghi-Siti-300x64.png 300w, https:\/\/curiosax.com\/wp-content\/uploads\/2026\/01\/Loghi-Siti-18x4.png 18w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b05be4b elementor-widget elementor-widget-heading\" data-id=\"b05be4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Oferim o platform\u0103 de comer\u021b electronic fiabil\u0103 \u0219i convenabil\u0103, pun\u00e2nd oamenii \u00een contact cu produse care le \u00eembun\u0103t\u0103\u021besc via\u021ba de zi cu zi.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2679fcc elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2679fcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">info@curiosax.com<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1144cb2 elementor-widget elementor-widget-heading\" data-id=\"1144cb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00a9 2025 curiosax.com - Toate drepturile rezervate. <br> CHILIS LAB SL - Calle de Parcerisa, 13, 08014 Barcelona Spania <br><\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7346bb3 e-flex e-con-boxed e-con e-child\" data-id=\"7346bb3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48c6c2e elementor-widget elementor-widget-heading\" data-id=\"48c6c2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">LINK-URI UTILE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7527c3b elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7527c3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/curiosax.com\/ro\/privacy-policy\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Politica de confiden\u021bialitate<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/curiosax.com\/ro\/terms-and-conditions\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Termeni \u0219i condi\u021bii<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/curiosax.com\/ro\/cookie-policy\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Politica privind cookie-urile<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8c0bed4 e-flex e-con-boxed e-con e-child\" data-id=\"8c0bed4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f21e4bb elementor-widget elementor-widget-heading\" data-id=\"f21e4bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">LIVRARE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15ea406 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"15ea406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/curiosax.com\/ro\/shipping-policy\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Politica de expediere<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/curiosax.com\/ro\/refund-policy\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Politici de rambursare<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund Policy Our refund and return policy lasts 14 days.\u00a0If 14 days have passed since your purchase, we cannot offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition you received it.\u00a0It must also be in the original packaging. Several types of [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-84","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/curiosax.com\/ro\/wp-json\/wp\/v2\/pages\/84","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/curiosax.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/curiosax.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/curiosax.com\/ro\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/curiosax.com\/ro\/wp-json\/wp\/v2\/comments?post=84"}],"version-history":[{"count":7,"href":"https:\/\/curiosax.com\/ro\/wp-json\/wp\/v2\/pages\/84\/revisions"}],"predecessor-version":[{"id":192,"href":"https:\/\/curiosax.com\/ro\/wp-json\/wp\/v2\/pages\/84\/revisions\/192"}],"wp:attachment":[{"href":"https:\/\/curiosax.com\/ro\/wp-json\/wp\/v2\/media?parent=84"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}