{"id":84,"date":"2026-01-14T09:04:12","date_gmt":"2026-01-14T09:04:12","guid":{"rendered":"https:\/\/curiosax.com\/refund-policy\/"},"modified":"2026-01-22T17:29:45","modified_gmt":"2026-01-22T17:29:45","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/curiosax.com\/pt\/refund-policy\/","title":{"rendered":"Pol\u00edtica de reembolso"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"84\" class=\"elementor elementor-84\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e142b7d e-flex e-con-boxed e-con e-parent\" data-id=\"4e142b7d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b739933 elementor-widget elementor-widget-heading\" data-id=\"5b739933\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de reembolso<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28070d91 e-flex e-con-boxed e-con e-parent\" data-id=\"28070d91\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38677a25 elementor-widget elementor-widget-text-editor\" data-id=\"38677a25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A nossa pol\u00edtica de reembolso e devolu\u00e7\u00e3o tem uma dura\u00e7\u00e3o de 14 dias. Se tiverem passado 14 dias desde a sua compra, n\u00e3o podemos oferecer-lhe um reembolso total ou uma troca.<\/p><p>Para ser eleg\u00edvel para uma devolu\u00e7\u00e3o, o artigo n\u00e3o deve ser utilizado e deve estar nas mesmas condi\u00e7\u00f5es em que o recebeu. Deve tamb\u00e9m estar na embalagem original.<\/p><p>H\u00e1 v\u00e1rios tipos de bens que est\u00e3o isentos de devolu\u00e7\u00e3o. Os produtos perec\u00edveis, tais como alimentos, flores, jornais ou revistas, n\u00e3o podem ser devolvidos. Para al\u00e9m disso, n\u00e3o aceitamos produtos \u00edntimos ou sanit\u00e1rios, materiais perigosos ou l\u00edquidos ou gases inflam\u00e1veis.<\/p><p>Outros artigos que n\u00e3o podem ser devolvidos:<\/p><ul><li>Cart\u00f5es de oferta<\/li><li>Produtos de software descarreg\u00e1veis<\/li><li>Alguns artigos de sa\u00fade e de cuidados pessoais<\/li><\/ul><div>\u00a0<\/div><div><p>Para efetuar a sua devolu\u00e7\u00e3o, necessitamos de um recibo ou prova de compra.<\/p><\/div><p>Por favor, n\u00e3o devolva a sua compra ao fabricante.<\/p><p>H\u00e1 situa\u00e7\u00f5es em que apenas s\u00e3o efectuados reembolsos parciais:<\/p><ul><li>Livro com sinais evidentes de utiliza\u00e7\u00e3o<\/li><li>CDs, DVDs, fitas VHS, software, jogos de v\u00eddeo, cassetes ou discos de vinil que tenham sido abertos<\/li><\/ul><div>\u00a0<\/div><p>Qualquer artigo que n\u00e3o esteja no seu estado original, que esteja danificado ou que tenha pe\u00e7as em falta por raz\u00f5es que n\u00e3o se devam a um erro nosso.<br \/>Qualquer artigo devolvido mais de 30 dias ap\u00f3s a entrega<\/p><h5><b>Reembolso<\/b><\/h5><p>Assim que a sua devolu\u00e7\u00e3o for recebida e inspeccionada, enviar-lhe-emos uma mensagem de correio eletr\u00f3nico para o informar de que recebemos o artigo devolvido. Tamb\u00e9m o notificaremos quando o seu reembolso for aprovado ou rejeitado.<\/p><p>Se for aprovado, o seu reembolso ser\u00e1 processado e um cr\u00e9dito ser\u00e1 automaticamente aplicado ao seu cart\u00e3o de cr\u00e9dito ou m\u00e9todo de pagamento original, dentro de um determinado n\u00famero de dias.<\/p><h5><b>Reembolsos atrasados ou em falta<\/b><\/h5><p>Se ainda n\u00e3o recebeu o reembolso, verifique novamente a sua conta banc\u00e1ria.<\/p><p>Em seguida, contacte a empresa do seu cart\u00e3o de cr\u00e9dito, pois pode demorar algum tempo at\u00e9 que o seu reembolso seja oficialmente publicado.<\/p><p>Depois, contacte o seu banco. \u00c9 frequente haver algum tempo de processamento at\u00e9 que o reembolso seja efectuado.<\/p><p>Se tiver feito tudo isto e ainda n\u00e3o tiver recebido o seu reembolso, contacte-nos atrav\u00e9s de\u00a0<b>refund@curiosax.com<\/b><\/p><h5><b>Artigos \u00e0 venda<\/b><\/h5><p>Apenas os artigos de pre\u00e7o normal podem ser reembolsados. Estes artigos n\u00e3o podem ser reembolsados.<\/p><h5><b>Trocas<\/b><\/h5><p>S\u00f3 substitu\u00edmos os artigos se estiverem defeituosos ou danificados.<\/p><p>\u00a0<\/p><p>CHILIS LAB SL - Calle de Parcerisa, 13, 08014 Barcelona Espanha<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66d3cfc e-con-full e-flex e-con e-parent\" data-id=\"66d3cfc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-e0acd33 e-con-full e-flex e-con e-child\" data-id=\"e0acd33\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9bdb2ce e-con-full e-flex e-con e-child\" data-id=\"9bdb2ce\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-4efe564 e-con-full e-flex e-con e-child\" data-id=\"4efe564\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ab5c500 e-flex e-con-boxed e-con e-child\" data-id=\"ab5c500\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7054a43 e-flex e-con-boxed e-con e-child\" data-id=\"7054a43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-444e5b0 elementor-widget elementor-widget-image\" data-id=\"444e5b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"700\" height=\"150\" src=\"https:\/\/curiosax.com\/wp-content\/uploads\/2026\/01\/Loghi-Siti.png\" class=\"attachment-full size-full wp-image-150\" alt=\"\" srcset=\"https:\/\/curiosax.com\/wp-content\/uploads\/2026\/01\/Loghi-Siti.png 700w, https:\/\/curiosax.com\/wp-content\/uploads\/2026\/01\/Loghi-Siti-300x64.png 300w, https:\/\/curiosax.com\/wp-content\/uploads\/2026\/01\/Loghi-Siti-18x4.png 18w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b05be4b elementor-widget elementor-widget-heading\" data-id=\"b05be4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Oferecemos uma plataforma de com\u00e9rcio eletr\u00f3nico fi\u00e1vel e conveniente, ligando as pessoas a produtos que melhoram a sua vida quotidiana.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2679fcc elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2679fcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">info@curiosax.com<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1144cb2 elementor-widget elementor-widget-heading\" data-id=\"1144cb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00a9 2025 curiosax.com - Todos os direitos reservados. <br> CHILIS LAB SL - Calle de Parcerisa, 13, 08014 Barcelona Espanha <br><\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7346bb3 e-flex e-con-boxed e-con e-child\" data-id=\"7346bb3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48c6c2e elementor-widget elementor-widget-heading\" data-id=\"48c6c2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">LIGA\u00c7\u00d5ES \u00daTEIS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7527c3b elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7527c3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/curiosax.com\/pt\/privacy-policy\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pol\u00edtica de privacidade<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/curiosax.com\/pt\/terms-and-conditions\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Termos e condi\u00e7\u00f5es<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/curiosax.com\/pt\/cookie-policy\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pol\u00edtica de cookies<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8c0bed4 e-flex e-con-boxed e-con e-child\" data-id=\"8c0bed4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f21e4bb elementor-widget elementor-widget-heading\" data-id=\"f21e4bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ENTREGA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15ea406 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"15ea406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/curiosax.com\/pt\/shipping-policy\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pol\u00edtica de envio<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/curiosax.com\/pt\/refund-policy\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pol\u00edticas de reembolso<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund Policy Our refund and return policy lasts 14 days.\u00a0If 14 days have passed since your purchase, we cannot offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition you received it.\u00a0It must also be in the original packaging. Several types of [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-84","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/curiosax.com\/pt\/wp-json\/wp\/v2\/pages\/84","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/curiosax.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/curiosax.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/curiosax.com\/pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/curiosax.com\/pt\/wp-json\/wp\/v2\/comments?post=84"}],"version-history":[{"count":7,"href":"https:\/\/curiosax.com\/pt\/wp-json\/wp\/v2\/pages\/84\/revisions"}],"predecessor-version":[{"id":192,"href":"https:\/\/curiosax.com\/pt\/wp-json\/wp\/v2\/pages\/84\/revisions\/192"}],"wp:attachment":[{"href":"https:\/\/curiosax.com\/pt\/wp-json\/wp\/v2\/media?parent=84"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}