{"id":84,"date":"2026-01-14T09:04:12","date_gmt":"2026-01-14T09:04:12","guid":{"rendered":"https:\/\/curiosax.com\/refund-policy\/"},"modified":"2026-01-22T17:29:45","modified_gmt":"2026-01-22T17:29:45","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/curiosax.com\/hr\/refund-policy\/","title":{"rendered":"Pravila o povratu"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"84\" class=\"elementor elementor-84\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e142b7d e-flex e-con-boxed e-con e-parent\" data-id=\"4e142b7d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b739933 elementor-widget elementor-widget-heading\" data-id=\"5b739933\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pravila o povratu<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28070d91 e-flex e-con-boxed e-con e-parent\" data-id=\"28070d91\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38677a25 elementor-widget elementor-widget-text-editor\" data-id=\"38677a25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Na\u0161a politika povrata i zamjene vrijedi 14 dana. Ako je pro\u0161lo 14 dana od va\u0161e kupnje, ne mo\u017eemo vam ponuditi puni povrat novca ili zamjenu.<\/p><p>Da biste imali pravo na povrat, va\u0161 predmet mora biti neiskori\u0161ten i u istom stanju u kojem ste ga primili. Tako\u0111er mora biti u originalnom pakiranju.<\/p><p>Odre\u0111ene vrste robe ne mogu se vratiti. Pokvarljiva roba, poput hrane, cvije\u0107a, novina ili \u010dasopisa, ne mo\u017ee se vratiti. Nadalje, ne prihva\u0107amo intimne ili sanitarne proizvode, opasne materijale ili zapaljive teku\u0107ine ili plinove.<\/p><p>Dodatni nepovratni artikli:<\/p><ul><li>Poklon kartice<\/li><li>Preuzimljivi softverski proizvodi<\/li><li>Neki proizvodi za zdravlje i osobnu njegu<\/li><\/ul><div>\u00a0<\/div><div><p>Za dovr\u0161etak povrata potrebna nam je potvrda o kupnji ili ra\u010dun.<\/p><\/div><p>Molimo vas da svoj kupljeni proizvod ne vra\u0107ate proizvo\u0111a\u010du.<\/p><p>Postoje situacije u kojima se odobravaju samo djelomi\u010dna povrata novca:<\/p><ul><li>Knjiga koja pokazuje jasne znakove tro\u0161enja<\/li><li>CD-ovi, DVD-ovi, VHS kasete, softver, videoigre, kasete ili vinil plo\u010de koje su otvorene<\/li><\/ul><div>\u00a0<\/div><p>Bilo koji predmet koji nije u izvornom stanju, o\u0161te\u0107en je ili mu nedostaju dijelovi iz razloga koji se ne mogu pripisati nama.<br \/>Bilo koji predmet vra\u0107en vi\u0161e od 30 dana nakon isporuke<\/p><h5><b>Naknada<\/b><\/h5><p>Nakon \u0161to primimo i pregledamo va\u0161 povrat, poslat \u0107emo vam e-po\u0161tu kako bismo vas obavijestili da smo primili vra\u0107eni artikl. Tako\u0111er \u0107emo vas obavijestiti kada va\u0161 povrat novca bude odobren ili odbijen.<\/p><p>Ako je va\u0161 povrat odobren, bit \u0107e obra\u0111en i povrat sredstava \u0107e se automatski izvr\u0161iti na va\u0161u kreditnu karticu ili izvorni na\u010din pla\u0107anja u roku od nekoliko dana.<\/p><h5><b>Zaka\u0161njena ili izostala povrata<\/b><\/h5><p>Ako jo\u0161 uvijek niste primili povrat novca, molimo provjerite svoj bankovni ra\u010dun ponovno.<\/p><p>Zatim kontaktirajte svoju banku koja izdaje kreditne kartice; mo\u017ee potrajati neko vrijeme dok vam se povrat sredstava slu\u017ebeno ne uplati na ra\u010dun.<\/p><p>Zatim kontaktirajte svoju banku. \u010cesto je potrebno malo vremena da se povrat novca obradi.<\/p><p>Ako ste u\u010dinili sve ovo, a jo\u0161 uvijek niste primili svoj povrat novca, molimo kontaktirajte nas na\u00a0<b>refund@curiosax.com<\/b><\/p><h5><b>Artikli na sni\u017eenju<\/b><\/h5><p>Samo artikli prodani po standardnoj cijeni imaju pravo na povrat novca. Ovi artikli nemaju pravo na povrat novca.<\/p><h5><b>Razmjene<\/b><\/h5><p>Zamjenjujemo artikle samo ako su neispravni ili o\u0161te\u0107eni.<\/p><p>\u00a0<\/p><p>CHILIS LAB SL \u2013 Calle de Parcerisa, 13, 08014 Barcelona, \u0160panjolska<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66d3cfc e-con-full e-flex e-con e-parent\" data-id=\"66d3cfc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-e0acd33 e-con-full e-flex e-con e-child\" data-id=\"e0acd33\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9bdb2ce e-con-full e-flex e-con e-child\" data-id=\"9bdb2ce\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-4efe564 e-con-full e-flex e-con e-child\" data-id=\"4efe564\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ab5c500 e-flex e-con-boxed e-con e-child\" data-id=\"ab5c500\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7054a43 e-flex e-con-boxed e-con e-child\" data-id=\"7054a43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-444e5b0 elementor-widget elementor-widget-image\" data-id=\"444e5b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"700\" height=\"150\" src=\"https:\/\/curiosax.com\/wp-content\/uploads\/2026\/01\/Loghi-Siti.png\" class=\"attachment-full size-full wp-image-150\" alt=\"\" srcset=\"https:\/\/curiosax.com\/wp-content\/uploads\/2026\/01\/Loghi-Siti.png 700w, https:\/\/curiosax.com\/wp-content\/uploads\/2026\/01\/Loghi-Siti-300x64.png 300w, https:\/\/curiosax.com\/wp-content\/uploads\/2026\/01\/Loghi-Siti-18x4.png 18w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b05be4b elementor-widget elementor-widget-heading\" data-id=\"b05be4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nudimo pouzdanu i prakti\u010dnu platformu za e-trgovinu koja povezuje ljude s proizvodima koji im pobolj\u0161avaju svakodnevni \u017eivot.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2679fcc elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2679fcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">info@curiosax.com<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1144cb2 elementor-widget elementor-widget-heading\" data-id=\"1144cb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00a9 2025 curiosax.com \u2013 Sva prava pridr\u017eana. <br> CHILIS LAB SL - Calle de Parcerisa, 13, 08014 Barcelona, \u0160panjolska <br><\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7346bb3 e-flex e-con-boxed e-con e-child\" data-id=\"7346bb3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48c6c2e elementor-widget elementor-widget-heading\" data-id=\"48c6c2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">KORISNI LINKOVI<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7527c3b elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7527c3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/curiosax.com\/hr\/privacy-policy\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pravila o privatnosti<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/curiosax.com\/hr\/terms-and-conditions\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Uvjeti i odredbe<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/curiosax.com\/hr\/cookie-policy\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pravila o kola\u010di\u0107ima<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8c0bed4 e-flex e-con-boxed e-con e-child\" data-id=\"8c0bed4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f21e4bb elementor-widget elementor-widget-heading\" data-id=\"f21e4bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Dostava<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15ea406 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"15ea406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/curiosax.com\/hr\/shipping-policy\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pravila dostave<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/curiosax.com\/hr\/refund-policy\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pravila o povratu<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund Policy Our refund and return policy lasts 14 days.\u00a0If 14 days have passed since your purchase, we cannot offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition you received it.\u00a0It must also be in the original packaging. Several types of [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-84","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/curiosax.com\/hr\/wp-json\/wp\/v2\/pages\/84","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/curiosax.com\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/curiosax.com\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/curiosax.com\/hr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/curiosax.com\/hr\/wp-json\/wp\/v2\/comments?post=84"}],"version-history":[{"count":7,"href":"https:\/\/curiosax.com\/hr\/wp-json\/wp\/v2\/pages\/84\/revisions"}],"predecessor-version":[{"id":192,"href":"https:\/\/curiosax.com\/hr\/wp-json\/wp\/v2\/pages\/84\/revisions\/192"}],"wp:attachment":[{"href":"https:\/\/curiosax.com\/hr\/wp-json\/wp\/v2\/media?parent=84"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}